Our Team
Each person on our staff has at least 10 years of experience working in their respective area. Collectively, we have over 80+ years of experience.
Every serious entrepreneur understands the importance of having a team to help build a business. As our clients’ “one-stop” back-office operations support team, we have successfully acted as our clients’ thought partners to continuously improve operational effectiveness and create processes and systems to support high growth.
Everything in One
Trenell McCauly
MEET OUR PRESIDENT + CEO
Trenell A. McCauley, has many years of experience in entrepreneurship having had a successful government contracting business for several years.
Trenell's journey is a testament to her dedication and commitment to empowering small to medium-sized businesses. Garnering prestigious recognitions and being a sought-after speaker by the SBA and various commerce departments, she has shared her insights on achieving rapid certification and business growth. Yet, witnessing the struggles of these businesses firsthand, especially their challenges with back-office support and operational systems, led her to an unprecedented decision. She paused her successful entrepreneurial path to immerse herself in learning the intricacies of successful organizational operations by re-entering the workforce, specifically targeting roles that would deepen her understanding of effective back-office management.
Through her experiences, ultimately found a position that honed her ability to manage and mentor in a global setting, which solidified her expertise in systems and consistency. Trenell's dedication to mastering the backbone of business operations has not only enriched her skill set but also reignited her entrepreneurial spirit, this time with a refined mission. She now brings a wealth of knowledge and experience to small and medium-sized businesses, assisting them in starting, streamlining, and expanding their operations with a focus on sustainable and efficient practices. Through her journey, Trenell exemplifies the profound impact that lifelong learning and adaptability can have on both personal growth and the ability to contribute to the success of others.
Trenell's journey took a pivotal turn when she identified a crucial gap in the market—the need for dedicated mentorship and coaching for Administrative and Executive Assistants. Recognizing that these roles are often the backbone of any successful operation yet frequently overlooked for personal and professional development, Trenell leveraged her extensive experience to fill this void. Through her immersive learning experience in the corporate world, she understood that the key to a thriving business lies not just in robust systems and operations but also in empowering the individuals who manage these systems daily.
Her approach to mentorship is rooted in her own journey of learning, growth, and adaptation. Trenell offers a unique perspective to her coaching services, combining practical insights into back-office management with strategic operational leadership. She emphasizes the importance of efficiency, consistency, and a proactive mindset, equipping her mentees with the tools and knowledge they need to excel in their roles and contribute significantly to their organizations' success.
This extension of her services to include mentorship and coaching for Administrative and Executive Assistants is a testament to Trenell's holistic view of business success. She understands that empowering these professionals not only enhances operational efficiency but also fosters a culture of continuous improvement, innovation, and shared success. Through her mentorship program, Trenell is not just teaching skills and strategies; she's cultivating a new generation of business leaders who value operational excellence, personal growth, and the pivotal role of support staff in achieving organizational goals.
Your Front Office is Only as Good as Your Back-office.